Customer Testimonials

The Customer Experience

​​BTB Tools have been using Gecko as our Managed Services provider since July 2017. Gecko’s always had our best interests at the forefront when recommending any I.T. solutions or direction. They’re able to translate the technical jargon into a meaningful conversation. Gecko’s customer service is out-standing and we have complete trust they’re taking us in the right direction for our business.
 
Kylie Pipkorn – BTB Tools 
​​ "I first contacted Michael and Chris at Gecko upon the recommendation of another one of our suppliers. Right from the very first contact I was impressed and the professionalism and promptness of the service they have provided us. Michael and Chris have been assisting us in changing our IT systems from a previous supplier and bringing them up to date. I really could not be happier with the ease and convenience that Gecko bring to the table. I was looking for someone to take the reins with our needs and that is exactly what Gecko did for us. The knowledge and practical understanding of our systems and what they mean to our business has been of great benefit. The ability to work on our changes until they have been successfully transitioned is invaluable. The attention to detail, diligence and quality of service have been second to none. We look forward to working with the team at Gecko well into the future."
  
Paul Frazer - Swan Hill & Kerang Toyota
  
   
 "It is never easy to navigate the often complex and always changing world of Information and Technology. However, Gecko Managed Services  have provided invaluable insight, concise advice and timely support to myself and staff which has subsequently enabled the business to remain technologically relevant and our online services secure. As business evolves and relies more heavily upon ‘computerised process', having Gecko Managed services is not only helpful, it is absolutely vital to ensure successful business outcomes."

Damien Jennings - Jennings Law & Conveyancing
   
​​​"When it comes to providing high levels of managed IT services to clients there are loads of companies that talk a good game, but Michael and Chris have the experience and integrity to make it happen. I have personally witnessed the lengths they will go to for clients and no challenge is too great for them. They have enabled many businesses to grow and thrive, assisted many staff members in the transition to the digital era and their honesty gives me the confidence to recommend their new business whole heartedly. I know Gecko Managed Services has the customer’s best interest at heart, because I know Michael and Chris. They remove IT as the bottleneck, make IT the invaluable and robust platform it needs to be and by doing so enable their clients to focus on what is important - achieving outstanding business results without the headaches."

Ryan Neville - 

Shared ICT Services Manager